TERMS & CONDITIONS
1. Scope of the Service
These Terms & Conditions govern the use of our service and purchases made through our website.
By placing an order, the customer confirms that they have read and accepted these Terms & Conditions.
2. Orders & Purchases
Customers are responsible for providing accurate information during the checkout process.
An order is considered successfully placed once the checkout process has been completed and an order confirmation has been received.
We reserve the right to cancel or refuse an order in the event of obvious errors concerning the product, price, or availability.
3. Prices & Payments
Product prices are those displayed on the website at the time of purchase.
Payment must be completed using one of the payment methods available during checkout.
Any applicable additional costs will be shown before the purchase is completed.
4. Shipping & Delivery
Orders are shipped to the address provided by the customer during checkout.
Estimated delivery times may vary depending on the destination, carrier, and circumstances beyond our control.
We are not responsible for delays caused by the carrier that are beyond our direct control.
5. Returns & Refunds
Customers may request a return within 14 days from the date the order is received, in accordance with our Returns & Refunds Policy.
A flat €2.00 return fee applies to each return and will be deducted from the refund amount.
The product must be returned in the required condition. The refund will be issued after the returned product has been received and inspected.
6. Products
Images and descriptions on the website are intended to represent our products as accurately as possible.
Minor differences between displayed images and the actual product may occur due to screen settings or product availability, provided that such differences do not affect the essential characteristics of the product.
7. Customer Responsibility
Customers are responsible for using purchased products correctly and in accordance with any instructions provided.
We are not responsible for damage resulting from improper, negligent, or unauthorized use of the product.
8. Customer Support
For any questions regarding orders, products, shipping, returns, or customer service, please contact us at:
9. Changes to the Terms & Conditions
We reserve the right to modify or update these Terms & Conditions at any time.
Changes will apply to orders placed after the updated terms have been published.
10. Acceptance
By completing an order, the customer confirms that they have read and accepted these Terms & Conditions.